STEP3/5
Device condition
Moto One 5G Ace
Change ItemSelect your device condition
Choose the correct condition to get an accurate quote for your device trade-in.
Flawless
$30 CAD
Flawless condition with only one or two almost imperceptible scratches, and a perfectly working touchscreen.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Up to 1–2 almost imperceptible scratches are allowed on the screen and case/body, visible only under direct light or close inspection (8–12 inches away).
No cracks, dents, or discoloration on the case/body.
Battery health is 90% or higher.
Not locked, password protected or blacklisted device
Smartphone bought within the past 6 months require proof of purchase.
Good
$30 CAD
Minor wear not visible from 8 inches away. No cracks, dents, or screen defects. Touchscreen works perfectly.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Minor scratches on the screen that are barely noticeable when the screen is off (e.g., faint hairline scratches).
Case/Body has a few faint signs of wear that are not noticeable from 8 inches away.
May have minor discoloration but no cracks or dents.
Battery health is 80% or higher.
Not locked, password protected or blacklisted device
Smartphone bought within the past 6 months require proof of purchase.
Used
$25 CAD
Visible wear with deep scratches or dents, but no cracks. Screen and touchscreen function perfectly.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Prominent scratches allowed on the screen, as long as they do not impact visibility when the device is on.
Case/Body may have visible signs of wear, including deep scratches and/or dents that do not affect functionality.
No cracks on the case/body.
Battery health is 80% or higher.
Not locked, password protected or blacklisted device
Smartphone bought within the past 6 months require proof of purchase.
Damaged
Up to $15 CAD
Has one or more cracks or scratches and may or may not be 100% functional.
The screen has one or more cracks and may or may not be fully functional.
Case/Body shows visible signs of wear, including deep scratches, cracks, and/or dents on the exterior.
Battery health is 80% or higher.
Device functionality may be partially impaired due to screen or physical damage.
Cosmetic issues significantly impact the overall appearance of the device.
Not locked, password protected or blacklisted device
Smartphone bought within the past 6 months require proof of purchase.
Final value not guaranteed
For damaged devices, you may receive up to the estimated value below. A final evaluation is required upon receipt